We put people first and systems second.
How we think about business is with passion.
CSU is a unique institute with coaching group sessions, interactive programs, learn how successful cleaning business pros do it, and their hidden trade secrets. Due to its user friendliness, you will always be able to tap into the platform from your own home or office.
The 7 Dynamics – Proven dynamics for business success.
Branding | Trigger that emotional connection with your customers. Develop your unique approach, not everyone is your customer, find out who is. Learn how to get your customers to choose you, trust you, instantly recognize you, and think of you the next time.
Marketing | Where to market, how to market, what to use, when to market. How to market online. More importantly, creating a marketing plan will vastly improve your target marketing strategy.
Sales | By adjusting your jobs accurately you’ll be ensuring pricing for profit year after year. We discuss all the pricing guidelines from move in/out, first time/one time, to repeat cleans and more… You will be comfortable selling a cleaning over the phone “site unseen” as well as conducting in-home estimates. The sales process will be repeatable and accurate every time.
Management | Managing staff is the biggest factor in determining your success. Learn how to find the right staff and keep them working for you year after year. The key is to find the right balance between innovation and discipline. The national statistic of cleaning business staff turn over is 300%, don’t fall in that category!
Engagement | If you are already in business customers probably only want you, learn how to get them on board with your new found changes. Systematize your day to day business where your customer comes first and your employees treat them the same as you would. Over deliver, they will come back because of how you do it.
The Cleaning Service University was founded by Adriana Ross after she knew this method was truly fail safe.
Our initial “beta” tester for this program was a local cleaning service in Dallas, Zena’s Detailed Maids. After years of partnering with this local company, implementing and developing unique ideas to bring in record profits, Adriana knew she had done her job with this company. In 2012 they joined forces with another local Dallas cleaning company and became a power house of a business.
Adriana’s hunger for knowledge, knocking on other owner’s doors, ground pounding, attending nationwide lectures, working with consultants, and basically sponging vast amount if knowledge, she was able to help create a successful and profitable cleaning business model.
We know there are many maid coaches, cleaning coaches, cleaning business consultants, etc… However, we saw it time and time again, the lack of financial systems and legal systems where the biggest question marks they left behind.
Adriana did try her best to ask these questions, each time she was told, “I am just a consultant, you should speak with your lawyer or accountant about that.” This was unacceptable and truly lacking!
She knew how huge the problem was and realized the need for a true top-to-bottom approach, where members felt 110% ready and confident…
NO question left behind, NO question “danced” around, NO member left in the dark.
Forward to now, we have created the first ever cleaning business model to fully support a quality of life for the owners and leaders. The Cleaning Service University connects its members with all the complete and comprehensive cleaning business how to’s, and yes even financial and legal support. This system and all of its integrations will make it simple for you to run a smooth flowing business.
Your cleaning business will offer great financial and lifestyle benefits to include repeat predictable cash flow, financial security, daytime-no weekend hours, high-income potential, and the feeling of knowing you are a success, and top leader.